When you have created your own successful business, you may have worries about outsourcing tasks to someone else. This is understandable, your business is your baby, you have branded it exactly as you would like it to be and it’s natural to worry that someone else's input could change this.
Don’t let the fear of outsourcing hold your business back! If you are struggling to keep on top of day to day administration tasks, now could be the perfect time to outsource to a Virtual Assistant.
Communication is the key! With good communication, your Virtual Assistant will enhance your business, supporting you to move forward to further growth while keeping true to your business ethos.
The right Virtual Assistant for your business will have a thorough onboarding process in place for new clients. This will include:
An Initial Discovery Call
This is an opportunity for you and the VA to introduce yourselves and find out a bit about each other.
You will have the opportunity to outline:
Which tasks you are struggling to keep on top of or give you the biggest headache
How many hours per month you would like support
Your budget
Which computer programmes or processes you use/have in place
How you would prefer to receive communications i.e. email, telephone, Whatsapp
Your plans for the future
Welcome Email and Client Agreement
Once you have agreed to go ahead and hire a Virtual Assistant, they will send you a welcome email confirming everything that was discussed in the call, along with a client agreement. The client agreement will outline the VA’s terms and conditions, the hours they work, their turnaround and their policy on data protection and confidentiality.
Go Cardless and LastPass
Your VA may suggest you sign up for a payment app Go Cardless or LastPass, which is a fantastic password management app and is a great way to ‘share’ log in details with your VA without having to give all your personal details over.
Questions, Questions, Questions
Initially your Virtual Assistant will have a lot of questions for you, particularly when they are carrying out a task for the first time. Be assured, they will be making copious notes so they won’t need to ask you the same question again but can go ahead and complete tasks in exactly the manner you would like them to – almost as if you were doing them yourself!
Free Download Available:
For further information I have created an eBook "Working with a VA: A Business Owner's Guide" which can help prepare you and your business through the process of outsourcing, making your transition smooth and effective.
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